Monthly review, reimbursement and ending home charging reimbursement

Home charging reimbursement is paid monthly, not after every charging session. The monthly process gives the employer time to check whether the recorded home charging is eligible under company policy.

End of the month and Review Window

1. On the last calendar day, charging sessions from that month are closed into a reimbursement period.
2. If the employer configured a Review Window, the employer can approve or reject individual sessions until the deadline.
3. Sessions not reviewed before the deadline are approved automatically. Rejected sessions are not reimbursed.

How the amount is calculated and paid

The reimbursement equals the approved delivered energy in kWh multiplied by the tariff configured for the relationship. Smart Fuel Pass transfers the amount from the company client contract to the employee's selected client contract. Both parties receive an email confirmation.

The closed period shows the month, number of sessions, approved amount, payment transaction ID and closing date. It is locked after closure so that the settlement can be audited.

Insufficient company balance

If the company client contract does not have enough available balance, the payment is held. Smart Fuel Pass retries once per day and informs the company by email while the amount remains unpaid. The recorded sessions are not lost.

Ending the relationship

The employer, location owner or Smart Fuel Pass Support can end the relationship. A future end date stops new sessions from entering reimbursement after that date. Sessions recorded before the end date can still be reviewed and reimbursed through the normal monthly process.