A company that wants to connect a charging station it owns or operates to Smart Fuel Pass needs a merchant agreement – the agreement for a charging-station owner or operator. This also applies when the station is non-public and is used only by the company or its employees.
Controlled internal charging requires both a merchant agreement and a client agreement. They serve different purposes.
The merchant agreement manages the charging infrastructure
Under the merchant agreement, the company creates a location, connects the charger and its connectors, and configures access, visibility and tariffs. A merchant agreement does not in itself make the location public.
The client agreement determines who may charge
The client agreement is the consumer-side counterpart to the merchant agreement. Drivers, vehicles, RFID or other access cards, and charging permissions are recorded under it. This allows the company to authorise only its own drivers and cards and prevent unauthorised use of the station.
A company that uses its charger only for itself or its employees therefore still needs both contractual relationships.
Public, hidden or private location
Location visibility and access are configured separately. A non-public setting does not replace either agreement. See How to set charging-location visibility and How to grant access to a private charging location.
Why we verify the company and bank account
The charging-station owner or operator is our contractual counterparty. During approval, we therefore verify the company's identity, the applicant's authority to act for it, and the connection between the settlement account and that contractual counterparty. We check the information against available official registers, including bank-account registers.
If paid charging generates income, verification helps ensure that settlement is sent to the correct partner and a verified account. Even if the company currently uses only free internal charging, the contractual and any future financial relationship must be linked to a verified company and account.
The supporting documents requested may vary by country, entity type, signing rules and the result of verification. Follow the requests shown in the portal or sent by the verification team. Do not send sensitive documents by ordinary email.
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From agreements to the first authorised charge
- The company applies for a merchant agreement and completes verification.
- The same company has or creates a client agreement for its vehicles and drivers.
- Under the merchant agreement, it creates a non-public location and connects the charger.
- Under the client agreement, it creates drivers, vehicles and cards and grants them access to the location.
- Before normal operation, it tests both authorised and rejected charging attempts.
How to assign an access card to a driver
Do not confuse this with home charging reimbursement
A non-public company station is a location where the company controls access for its own drivers. Home charging reimbursement is a separate process in which an employer reimburses an employee monthly for energy used to charge a company vehicle at home. What home charging reimbursement is and how it works
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