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  1. Smart Fuel Pass Help Centre
  2. For EV drivers and fleet clients

For EV drivers and fleet clients

Smart Fuel Pass help and guidance.

Troubleshooting

  • What to do when charging stops but a payment is visible
  • What to do when a charging session remains open
  • What to do when a charging session will not start

Accounts and access

  • Useful Smart Fuel Pass terms
  • How to add and manage fleet drivers
  • How to withdraw from a distance contract or request account closure
  • How to reset a forgotten password
  • How to change company, contact or billing details
  • How to register a company and request a client contract
See all 9 articles

Charging with Smart Fuel Pass

  • Cross-border charging, invoices and VAT
  • How charging prices and session fees are calculated
Smart Fuel Pass Help Centre

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