Registering a user profile or company does not by itself create an active client contract. The process has three stages:
- Register as a person and confirm the registration link sent to your email.
- Sign in and open My profile > My companies > Add company. Enter the company information exactly as recorded in the applicable official register.
- Open Contract requests > Request for a new contract, select the charging service and company, review the details, accept the displayed agreements and submit the request.
If representatives must act jointly, add all required representatives. If the applicant is not a company representative, a power of attorney and verification of the authorised person may be required.
Smart Fuel Pass may request clarification or documents when information differs from an official register or regulatory checks require it. Upload requested documents through the secure portal. If a request expires or is rejected because information is missing, correct the information before submitting a new request. Do not create duplicate accounts.
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