How to change the email address used to sign in

Your sign-in email identifies your Smart Fuel Pass account. For security, the change is not completed from an unverified message.

1. Send the request from the email address currently registered in Smart Fuel Pass, or submit it while signed in through the Help Centre.
2. State the current email, the requested new email, and your agreement number or company name.
3. Wait for support to confirm the change. Do not create a second account with the new address.

If you no longer have access to the old email

Tell support that the registered mailbox is unavailable. Additional identity or company-authority verification will be required before the sign-in address can be changed.

Never send your password, complete payment-card number or security code.